Terms and Conditions
Effective Date: November 29, 2024
These Terms and Conditions (the “Terms”) govern your use of the FillTopic website (the “Website”) and services provided by FillTopic, including purchases made through our site. By using our Website or purchasing products from FillTopic, you agree to these Terms. If you do not agree with these Terms, please refrain from using the Website or purchasing any products.
We reserve the right to update or modify these Terms at any time, and such changes will be reflected by updating the “Effective Date” at the top of this document. Please check these Terms periodically for any changes.
1. General Information
1.1 About FillTopic
FillTopic is an online store specializing in high-quality washing machines and related products. Our Website, filltopic.click, allows you to browse, purchase, and learn about our products.
1.2 Eligibility
You must be at least 18 years old to use this Website and place an order. By using this Website, you confirm that you meet this age requirement.
2. Acceptance of Terms
By accessing or using our Website, you agree to be bound by these Terms and Conditions, our Privacy Policy, Sales Policy, and Refunds and Returns Policy. If you do not agree to these Terms, you should not use the Website or place an order with us.
3. Products and Services
3.1 Product Availability
We strive to keep the products listed on our Website in stock and available for purchase. However, we cannot guarantee product availability. If an item becomes unavailable after you place an order, we will notify you and offer you the option to choose an alternative product, cancel the order, or wait for the item to restock.
3.2 Pricing and Errors
All prices listed on the Website are in U.S. Dollars and are subject to change without notice. While we make every effort to ensure that prices and information are accurate, errors may occur. In the event of a pricing error, we reserve the right to cancel or modify the order and notify the customer of the correction.
3.3 Product Descriptions
We make every effort to accurately describe our products. However, we do not warrant that the product descriptions, pricing, or other content on the Website is 100% accurate, complete, reliable, or error-free. We reserve the right to modify the content and prices of products at our discretion.
4. Ordering and Payment
4.1 Order Process
To place an order, simply select the product(s) you wish to purchase and follow the instructions to complete the checkout process. After submitting your order, you will receive an order confirmation email containing the details of your purchase.
4.2 Payment Methods
We accept the following payment methods:
- Credit and Debit Cards: Visa, MasterCard, American Express, Discover
- PayPal: Secure online payment service
4.3 Payment Authorization
All payments are processed securely. When you place an order, your payment will be authorized and charged at the time of order placement. If your payment is declined or not processed correctly, we will notify you and you may need to provide an alternative payment method.
5. Shipping and Delivery
5.1 Shipping Methods
We offer various shipping methods for delivery within the United States, including standard and expedited shipping. The shipping cost will be calculated at checkout based on the weight, dimensions, and destination of your order.
5.2 Delivery Timeframes
The estimated delivery times vary depending on the shipping method chosen and your location. Standard shipping typically takes 5-7 business days, while expedited shipping may take 2-3 business days. Please note that delays may occur due to factors beyond our control, such as weather conditions or carrier issues.
5.3 Shipping Restrictions
Currently, we only offer shipping within the United States. We are working to expand our shipping options and may offer international shipping in the future.
5.4 Risk of Loss
Once an order is shipped, it is the customer’s responsibility to ensure the safe receipt of the product. If the product is lost or damaged during transit, please contact us immediately, and we will work with the carrier to resolve the issue.
6. Returns and Refunds
6.1 Return Eligibility
You may return most products within 30 days from the date of delivery if the product is unused and in resalable condition. Some items, such as custom or perishable products, may be non-returnable. For full details, please refer to our Refunds and Returns Policy.
6.2 Refund Process
If your return is approved, we will issue a refund to the original payment method. Please note that shipping charges are non-refundable, and you may be responsible for return shipping costs unless the product is defective or damaged.
6.3 Exchange Policy
If you wish to exchange an item, please contact us within 30 days of receiving your product. The product must be in new, unused, and resalable condition. Exchanges are subject to product availability.
7. Customer Account
7.1 Account Registration
To place an order on our Website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately if you suspect any unauthorized use of your account.
7.2 Account Information
You agree to provide accurate, current, and complete information when registering for an account or placing an order. If your information changes, you are responsible for updating it in your account.
8. Prohibited Conduct
You agree not to use the Website for any unlawful purpose or in a way that could damage, disable, or impair the Website’s operation. You are prohibited from engaging in activities such as:
- Unauthorized access to our systems or accounts
- Interfering with the Website’s operation or security
- Violating any applicable laws or regulations
Any violation of this section may result in immediate termination of your account and legal action.
9. Limitation of Liability
9.1 Disclaimer of Warranties
We provide the Website and products “as is,” without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
9.2 Limitation of Liability
To the fullest extent permitted by law, FillTopic shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Website or your purchase of products. Our liability is limited to the purchase price of the product(s) in question.
10. Indemnification
You agree to indemnify and hold harmless FillTopic, its affiliates, employees, agents, and suppliers from any claims, losses, liabilities, expenses, or damages arising out of your use of the Website, violation of these Terms, or violation of any applicable laws.
11. Privacy Policy
Your use of the Website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. Please review our Privacy Policy to understand how your data is handled.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the state of Missouri, without regard to its conflict of law principles. Any disputes related to these Terms will be resolved in the appropriate courts in Butler, Missouri.
13. Changes to the Terms and Conditions
We reserve the right to modify, update, or change these Terms at any time. When changes are made, we will update the “Effective Date” at the top of this page. We recommend reviewing this page periodically to stay informed about our Terms and Conditions.
14. Contact Us
If you have any questions or concerns about these Terms and Conditions or any aspect of our Website, please feel free to contact us:
- Email: info@filltopic.click
- Phone: (660) 679-4258
- Business Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Time)